The Field Guide to Building AI Agents

The Field Guide to Building AI Agents

If the word “agent” makes you think of tuxedos and martinis before tokens and context windows, you’re not alone. Hollywood taught us to picture a single, flawless operator, unflappable, omniscient, and never waiting on further instructions. The reality of AI is...
Finding the Line Between Human and AI

Finding the Line Between Human and AI

The email loomed like a bad car wreck. I didn’t want to look at it, but I couldn’t look away. My reply window stared back, blank and unhelpful, the cursor mocking me with every blink. I wasn’t stalling. I was paralyzed by the stakes. How do you apologize for something...
Thinking in AI: Your First 30 Days

Thinking in AI: Your First 30 Days

I was tired, it was late, and I needed to deliver an AI policy for a client by morning. It should’ve been easy; I’d done dozens before. This time, I figured I’d earn some extra sleep by letting ChatGPT tackle the first draft. Thirty minutes later, I was still...
Future-Proofing AI with Value

Future-Proofing AI with Value

Don’t Future-Proof Features. Future-Proof Value. I spent three months working with a team creating a blog generator. The problem was simple: use AI to help small business owners who weren’t good at writing quickly create stories around their products and processes....