News & Articles
Shadow AI: Stop Requiring Permission. Start Providing Lanes.
A friend runs operations at a bank you've most definitely heard of. Last quarter they had a rapid hiring phase. Dozens of roles. Hundreds of candidates. She used AI to screen resumes, draft interview questions, and compare candidates across criteria. Faster decisions....
Why Your AI Strategy is Already Obsolete, and What to Build Instead
Maps Admire the Past. Compasses Survive the Future. There are decades where nothing happens, and weeks where decades happen. We're in those weeks now. Those weeks are what your compass is for. Every Monday morning, somewhere in Silicon Valley, Shanghai, or Singapore,...
How AI Changes the Mathematics of Luck
A story of more tickets, smaller lottery Fifteen years ago, I had perfect clarity. My team and I were going to change how people listened to radio. Six months of grinding. Twenty-five thousand dollars invested. Launch week: more than 100,000 downloads. We blasted...
The Field Guide to Building AI Agents
If the word “agent” makes you think of tuxedos and martinis before tokens and context windows, you’re not alone. Hollywood taught us to picture a single, flawless operator, unflappable, omniscient, and never waiting on further instructions. The reality of AI is...
Finding the Line Between Human and AI
The email loomed like a bad car wreck. I didn’t want to look at it, but I couldn’t look away. My reply window stared back, blank and unhelpful, the cursor mocking me with every blink. I wasn’t stalling. I was paralyzed by the stakes. How do you apologize for something...
Thinking in AI: Your First 30 Days
I was tired, it was late, and I needed to deliver an AI policy for a client by morning. It should’ve been easy; I’d done dozens before. This time, I figured I’d earn some extra sleep by letting ChatGPT tackle the first draft. Thirty minutes later, I was still...
Future-Proofing AI with Value
Don’t Future-Proof Features. Future-Proof Value. I spent three months working with a team creating a blog generator. The problem was simple: use AI to help small business owners who weren’t good at writing quickly create stories around their products and processes....
How to Choose the Right AI Partner (Without Falling for the Hype)
We're swimming in a sea of AI solutions and overnight experts, and it's getting harder to distinguish transformative partnerships from empty promises. For leaders, separating signal from noise isn't just an organizational priority – it's survival. Every day we wait,...
Blind Spot: The AI Data Strategy That Will Define Industry Leaders
Imagine your organization as a vast library, where each department maintains its own collection of books. Marketing curates customer stories, Sales chronicles transactions, and Customer Service documents client interactions. These collections, though meticulously...